RETURNS & EXCHANGES
We do not make any refunds.
Our return policy lasts 7 days after the order has been delivered. If the 7 days have gone by since your purchase, unfortunately we can’t offer you a exchange or store credit.
- Volare Atelier is not responsible for lost or any problem with the package once the tracking number have been sent to our client.
- To be eligible for a return, your item must be unused, with tags fully attached, and in the original packaging.
- We require a receipt or proof of purchase.
- Non-returnable items: Sale items and gift cards.
To return your product, you should mail your product to:
Volare Atelier
10630 NW 27th ST
Traje 211
Doral, FL 33172
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- We don’t guarantee that we will receive your returned item.
- We only change one time the same invoice (no exception)
- After shopping at contact@volareatelier.us you agree to these terms and conditions.
Thank you for shopping with us Volare girl! We hope you have a great experience and have no reason for returns.
ORDERS & SHIPPING
Once you’ve placed your order, you will be directed to an order confirmation message, which will contain your order details.
Once your order has been processed, you will receive a second email to let you know that your order has been shipped.
Once you’ve received your shipping email you can check the status of your order anytime, using the tracking number provided.
Please allow 5-10 business days (Monday through Friday, excluding Holidays) for processing. Once your order is dispatched, you will receive a shipping confirmation email with tracking details.